Amazon Slots Terms and Conditions
Using our website
At amazonslotscasinogb.co.uk, we set out the Amazon Slots account and play conditions below. Read them before registering, depositing or accepting a promotion. Specific offer conditions and the operator’s banking rules also apply.
Registering an Amazon Slots gaming account creates a contract with Jumpman Gaming Limited. That company operates Amazon Slots and holds Gambling Commission account number 39175 for its licensed activities in Great Britain. The operator’s licence belongs to Jumpman Gaming Limited.
Eligibility and account security
You must be at least 18 and meet the gambling age requirement where you live. The operator also restricts registration from certain jurisdictions. Do not register or play if you are excluded from gambling or are otherwise ineligible.
The account rules require you to:
- Hold no more than one account per person.
- Supply accurate personal information and keep it current.
- Protect your login details and report suspected unauthorised access promptly.
- Check payment instructions and stakes before submitting them.
- Use payment methods that belong to you and bear the account holder’s name.
Jumpman Gaming Limited may ask for evidence of your identity, age, address and payment method. Further checks can include evidence about the source of your funds or wealth, and certified documents may be requested. Checks can be repeated. If required information cannot be verified, the operator may suspend or terminate the account and withhold winnings.
Deposits and withdrawals
Amazon Slots uses GBP for account deposits and withdrawals. Each deposit must be at least £10. Bonus credit is separate from withdrawable cash.
You may request your entire real-money balance in one withdrawal, subject to the banking rules. Additional verification and account-activity checks can delay processing. Identification is required for the first withdrawal; a pending withdrawal remains on hold while documents are being checked. Pay by Mobile cannot receive withdrawals.
How bonus funds work
These are the operator’s general bonus conditions. Check the particular promotion for any different conditions, eligible games and claim requirements before taking part. Free spins do not guarantee a win.
| Rule | Effect on your account |
|---|---|
| Wagering | The requirement is 10 times the bonus won, added to any wagering still outstanding. |
| Qualifying play | Only stakes from bonus funds count towards that requirement; cash stakes do not. |
| Balance order | Cash is used first. Bonus funds are used when the cash balance cannot cover the stake. |
| Conversion after a deposit | Once wagering is complete, conversion to cash is limited to your total lifetime deposits, with a £250 ceiling. Excess bonus funds are permanently removed. |
| Conversion without a deposit | For an account that has never deposited, conversion is limited to £50. Excess bonus funds are permanently removed. |
| Early withdrawal | Withdrawing before wagering is complete forfeits the remaining bonus balance and unclaimed promotions. |
Bonus play is restricted to eligible games. - You cannot use bonus funds to play bingo, progressive jackpot slots, table games or live casino games. A promotion is not awarded while a withdrawal is pending, nor is that missed promotion awarded after the withdrawal finishes.
Fair play
The operator requires lawful, personal play. Fraud, money laundering, collusion, multiple-account bonus abuse and attempts to remove normal gambling risk solely to release a bonus are prohibited. Jumpman Gaming Limited may void winnings attributable to a technical fault or administrative error under its terms.
Inactive accounts and closure
After 365 consecutive days without a login, an account becomes inactive. The operator sends notice beforehand and then suspends the remaining cash balance for security. An administration charge of £5 is deducted every 30 days until there is no credit left or the balance is restored after reactivation. You can ask for the remaining balance to be restored; identity checks may be required.
An ordinary closure takes effect 72 hours after support confirms submission of the request. Logging in during that period cancels the request, so you must confirm closure again. An outstanding withdrawal must finish processing before closure.
Ordinary account closure does not provide self-exclusion. For gambling-related restrictions, use the take-a-break or self-exclusion process described on our responsible gambling page.
Support
For questions concerning amazonslotscasinogb.co.uk, contact our support team at [email protected]. Account transactions and disputes remain subject to Jumpman Gaming Limited’s account and complaints procedures.